Privacy Policy
This Privacy Policy describes how we collect, use, and disclose your personal information when you use our service, which provides step-by-step assistance for a hassle-free CH vignette experience. We operate from Switzerland and are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection legislation.
Information We Collect
We collect various types of information in connection with the services we provide. The categories of information we collect depend on how you interact with our online platform and the specific assistance you seek regarding the Swiss motorway vignette.
- Personal Data You Provide to Us: This includes information you voluntarily provide during your interactions with our service, such as when you request information or assistance. This may include your vehicle information (e.g., license plate details if you opt for online registration assistance), email address (for correspondence), and any other information necessary to facilitate the vignette experience.
- Usage Data: We automatically collect information when you access and use our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how our service is used and to improve its functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
The information we collect is used to provide, maintain, and improve our services, as well as to communicate with you. Specifically, we use your information for the following purposes:
- To provide and maintain our service, including the functionalities related to the CH vignette assistance.
- To help you understand the requirements for the Swiss motorway vignette, including what to expect, why it matters, and how to prepare.
- To facilitate information regarding purchasing locations (post offices, petrol stations) and online registration options.
- To assist with visitor essentials, such as applying the sticker correctly or understanding online plate registration.
- To communicate with you, including responding to inquiries and providing customer support.
- To monitor the usage of our service and improve its performance and features.
- To detect, prevent, and address technical issues or security concerns.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this Privacy Policy:
- Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., website hosting, analytics). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, or protect the personal safety of users of the service or the public.
Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Address: Route des Alpes 14, Lausanne 1003, Switzerland